CPaaS
Pricing
Customer Success

Trusted by Businesses That Rely on Every Conversation

From onboarding and campaign execution to reporting and ongoing support, businesses use Textspeed to manage WhatsApp, SMS, RCS, Voice, and Email communication through one unified CPaaS platform.

Trusted by 8,500+ businesses across India

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Case Studies

Real Businesses. Real Communication Experiences.

Every success story demonstrates how Textspeed partners with organizations to support custom communication logic, onboarding, multi-channel fallback, and business growth.

E-Commerce Brand Campaign Screenshot
WhatsApp Business APIGoogle Review

E-Commerce Brand Case Study

"Textspeed's WhatsApp Business API completely changed how we handle abandoned carts. Our recovery rate spiked by 24% in the first month."
Challenge: High cart abandonment rates on checkout page on mobile devices.
Solution: Triggered automated WhatsApp messages via Textspeed APIs 15 minutes after checkout exit.
Outcome: 24% cart recovery conversion rate, 8.5x campaign ROI.
National EduTech Campaign Screenshot
AI Voice AgentsEmail Testimonial

National EduTech Case Study

"Automating admissions outreach with Textspeed's natural AI Voice Call system allowed our team to focus solely on high-intent candidates."
Challenge: Manually dialing thousands of lead inquiries during peak admissions season.
Solution: Deployed natural IVR and OBD voice campaigns to filter interested students automatically.
Outcome: 70% lead qualification automation, 3x faster response times.
FinTech Enterprise Campaign Screenshot
RCS Messaging & SMS FallbackApproved Case Study

FinTech Enterprise Case Study

"With branded RCS templates and automated SMS fallback, our transaction alerts are 100% reliable, building immense customer trust."
Challenge: High delivery failure rate of OTPs and alert notifications on specific network operators.
Solution: Integrated RCS messaging with smart operator-level Bulk SMS fallback routing.
Outcome: 99.99% critical alert delivery rate, 20% lower communications costs.
Industry Solutions

Customer Success Across Industries

Different fields require distinct communication setups. Textspeed configures layout fallback, security APIs, and automation routines tailored to each industry's workflow.

Scaling Customer Engagements with Conversational Commerce

Online and physical retail brands use Textspeed to run WhatsApp broadcasts, coordinate transactional updates, and automate support.

"Using Textspeed's Promotional SMS and WhatsApp broadcasts, our festive campaigns delivered a 4.2% click-through rate, driving record conversions."
Priya M. Founder, StyleCart

Verified CPaaS Use Cases

Automated order status and shipping tracking updates
Branded WhatsApp Catalogs and payment link notifications
Cart abandonment sequences with rich coupon media
Instant 24/7 automated FAQ resolution via WhatsApp Chatbots

"Integrating Textspeed's OTP automation cut our verification drops down to almost zero. The fallback channel auto-routes notifications via transactional SMS whenever WhatsApp has connectivity lags."

PS
Pranav Sharma
Tech Architect, PayZap FinTech

"Super clean dashboard interface. We monitor active credit usage, API health levels, and WhatsApp catalog sessions from one screen."

LK
Lalit K.
Operations, Zenith Retail

"Textspeed helped us execute transactional voice prompts for emergency medical announcements. Exceptional delivery rates."

MK
Mansi K.
Hopsital Admin, MedCare

"Our reseller network relies heavily on client isolation and custom credit allocation. Textspeed SMPP channels allow our sub-accounts to configure templates independently, and campaigns scale smoothly."

SS
Saurav S.
CEO, Apex Media Reseller
Customer Journey

Built on Trust, Support and Long-Term Partnership

We stand by our clients throughout onboarding, DLT configuration, API launch, and weekly campaign audits to guarantee stable communication lines.

Requirement Discussion

Evaluating volumes and choosing channels.

Solution Planning

Drafting template structures and fallbacks.

Account Onboarding

DLT template setup and API key bindings.

Campaign Execution

Dispatching broadcasts and tracking speeds.

Performance Support

Live logs review and operator balancing.

Long-Term Growth

Expanding message volumes and sub-channels.

Proof Wall

Direct Client Conversations & Reviews

★ 5.0

India's #1 CPaaS provider. Their RCS Messaging fallback system resolved our notification delivery leaks completely. Highly recommended enterprise partner.

★ 5.0

We switched to Textspeed for our patient appointment reminders, and the no-show rate dropped by 25%. The WhatsApp API integration is incredibly robust and easy to use.

★ 5.0

Excellent customer support and transparent pricing. Their bulk voice call feature helps us run local feedback campaigns effortlessly. Best messaging partner we've had so far.

Enterprise Value

More Than a Platform—A Partner in Every Conversation.

Dedicated Business Support

Textspeed supports customer accounts during onboarding DLT setup, template routing configurations, and weekly deliverability logs audits.

Five Services in One Environment

Run WhatsApp Business API messages, transactional Bulk SMS, RCS Messaging, OBD Call prompts, and marketing Emails from one single cockpit.

Transparent Visibility

Track real-time delivery logs, operator status responses, credit balances, template logs, and conversion graphs from one unified console.

Scalable Business Partnership

Easily expand API messaging bandwidth, dashboard sub-accounts, DLT credentials, and communications fallback structures as your volumes grow.

Testimonials

Latest Clients Feedback

Testimonial clients

“Reliable & Effective Bulk SMS Services”Textspeed Technology has been a game-changer for our marketing campaigns. Their Bulk SMS service helped us reach our customers instantly, increasing engagement and sales. The reliability and delivery speed are exceptional!
Ramesh
RameshMarketing Head, Tanishq
“Complete Communication Solutions Under One Roof”We rely on Textspeed Technology for all our messaging needs, including Bulk SMS, WhatsApp API, and RCS services. Their seamless integration and efficient support have significantly enhanced our customer communication. Highly recommended!
Akash
AkashMarketing Manager, Astral Pipes
“Trusted Bulk SMS Partner”Textspeed Technology has provided us with an outstanding Bulk SMS service that helps us communicate effectively with our stakeholders. Their system is fast, efficient, and easy to use!
Ragu
RaguProject Zonal Head, Chennai Corporation
“Powerful WhatsApp & SMS Marketing”Textspeed’s Bulk WhatsApp and SMS solutions have been instrumental in boosting our promotional campaigns. Their platform is user-friendly, and the customer support is top-notch!
Revathi
RevathiMarketing Head, Poorvika
“Seamless Bulk Messaging Solutions”Textspeed Technology’s Bulk SMS service has helped us streamline our sales communication. Their high delivery rates and intuitive platform make them a valuable partner for our business.
Ashiq
AshiqSales Head, Mohamed Sathak
Independent verification

Don't Just Take Our Word For It . Ask AI

Explore how leading AI platforms describe Textspeed as a communication platform as a service (CPaaS) built for modern business communication. From WhatsApp API and SMS to RCS, Voice, and Email, our enterprise communication solutions help businesses connect, engage, and scale with confidence.

Trusted by businesses for WhatsApp API, SMS, RCS, Voice, Email, and enterprise communication solutions.

AI responses are generated independently by each platform and may vary based on publicly available information.

FAQ

Questions, answered

Everything you need to know about CPaaS, fallback routing and the Textspeed platform.

CPaaS (Communication Platform as a Service) lets businesses add messaging, voice and verification to their apps through simple APIs, without building telecom infrastructure. You make an API call and Textspeed handles routing across WhatsApp, SMS, RCS, Voice and Email — with intelligent fallback so your message reaches the customer reliably.

You define your channels in priority order, for example WhatsApp first, then RCS, then SMS. Textspeed attempts the primary channel, and if it isn't delivered within your window, the platform automatically retries the next channel until the message is delivered — all from one API call, with real-time status across every channel.

Textspeed supports WhatsApp Business API, SMS, RCS, Voice and Email from one platform. Use any channel on its own or chain them together with smart fallback.

Most businesses go live within 24 hours. Our REST APIs are well documented, we provide SDKs and code samples, and a dedicated onboarding specialist helps with DLT registration and setup so you can start sending the same day.

Yes. Textspeed is TRAI-authorized and MSME-recognized, and provides full DLT registration assistance to keep your campaigns compliant for bulk SMS, WhatsApp and RCS.

CPaaS gives developers APIs to embed communication features like SMS, voice and chat into their own apps. UCaaS is a ready-made suite of communication tools for internal teams. CPaaS is programmable and customer-facing; UCaaS is an out-of-the-box product for employees.

Ready to transform your business communication?

Book a free demo and see how Textspeed helps businesses manage WhatsApp API, SMS, RCS, Voice, Email, and fallback routing from one platform.

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Textspeed AI

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Hi there! I am Textspeed's AI assistant. Ask me anything about our CPaaS platform, WhatsApp API, SMS, or RCS.

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