Privacy Policy of Textspeed

Information We Collect

When using our services, we may collect the following data:

Personal Information:

• Name
• Email Address
• Phone Number
• Business Details
• Payment Information

Technical Information:

• IP Address
• Device Identifiers
• Browser Type
• Access Logs

Usage Data:

• SMS Campaign Analytics
• Marketing Performance
• Engagement Metrics

Purpose of Data Collection

We collect and use your information to:

• Deliver and improve Bulk Messaging Services.
• Deliver and improve API Services.
• Deliver and improve Digital Marketing Services.
• Provide customer support and troubleshooting.
• Enhance platform security.
• Prevent fraud and unauthorized activities.
• Comply with applicable regulations including GDPR, TRAI, and the Information Technology Act, 2000.

Data Sharing & Disclosure

Textspeed does not sell, rent, or misuse customer data.

Customer information may only be shared:

• With trusted third-party service providers for payment processing, customer support, hosting, or cloud infrastructure.
• When legally required by law enforcement agencies, regulatory authorities, or government organizations.

Security Measures

We implement industry-standard security practices including:

• AES-256 Encryption for secure data transmission.
• Regular Security Audits and Vulnerability Scanning.
• Security Patch Management and Role-Based Access Control.
• Multi-Factor Authentication (MFA) for authorized personnel.