Complete DLT Registration Support — from Entity Setup to Messaging Approval
Textspeed helps businesses complete DLT Entity Registration, Header approval, Content Template registration, Telemarketer mapping and the compliance setup required for sending business SMS. Follow the guided process, or connect with our DLT support team for assistance.
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Why your business needs DLT registration
Businesses sending commercial SMS or applicable voice communication must complete DLT registration, use approved Headers or Sender IDs, register message templates, and maintain the required telemarketer or delivery-chain mapping — according to current regulatory and operator conditions.
Verified Business Identity
Register your legal business or organisation as a recognised Principal Entity.
Approved Sender Identity
Use approved Headers or Sender IDs linked to your registered Entity.
Registered Templates
Submit and use approved communication templates for eligible message categories.
Transparent Delivery Chain
Maintain the required mapping between Principal Entity, Telemarketer and communication provider.
Better Compliance Control
Reduce avoidable campaign rejection caused by incorrect Headers, Templates, Entity IDs or mapping.
DLT processes, required documents, charges, portal fields, approval rules and message categories may vary by operator and may change according to current TRAI, operator and industry requirements. The final process must always be validated against the selected DLT operator's latest instructions.
Choose the process that matches your current status
Select an option to see the exact step-by-step flow below. Only one journey is shown at a time.
Open the Operator Portal
Open the approved DLT operator portal and choose the Login, Sign Up or Registration option. Use the portal URL and operator name confirmed for your setup.
The operator portal URL is confirmed during onboarding. Do not enter credentials on any unverified link.
New Entity Registration
Creates the Entity's first DLT registration on a selected operator portal.
Enrol Existing Entity
Enrols an already-registered Entity ID with a new operator to add route redundancy.
DLT Registration Document Checklist
Click on items below to verify your paperwork status. The checker helps confirm you have everything ready before portal submission.
Business Registration
Address Documents
Authorised Person
Digital & Business Details
Portal-Specific
Track DLT onboarding stages
Typical onboarding path to map Entity registration, Header approvals, and delivery gateway mapping.
DLT Header & Content Template Registration
Step-by-step operational flows to register headers, compile templates, and map telemarketer delivery paths.
Sender ID / Header approval flow
Content Template approval flow
Telemarketer Mapping
Ensure Textspeed's Telemarketer ID is mapped in your DLT portal to process message delivery.
Textspeed DLT Support Services
Our dedicated team assists businesses throughout the compliance onboarding timeline.
Registration guidance
Guided assistance to create Entity IDs and resolve operator KYC queries.
Header allocation
Assistance in submitting 6-character sender IDs and brand justifications.
Template reviews
Validation of template categories, variable tags, and consent parameters.
Telemarketer mapping
Completing the necessary network mapping on approved operator accounts.
Common DLT Rejection Causes & Resolutions
Review the standard reasons operator portals flag applications and how to resolve them.
- Why it happens
- The legal business name does not match the uploaded document.
- How to avoid it
- Enter the legal name exactly as printed on the PAN / incorporation document.
- What may be required
- A clear copy of the registration document showing the exact legal name.
- Why it happens
- The wrong registration or organisation category was selected.
- How to avoid it
- Select the organisation category that matches your registration document.
- What may be required
- Registration proof confirming the correct entity type.
- Why it happens
- The uploaded document cannot be read or is no longer valid.
- How to avoid it
- Upload a clear, current, full-page scan or PDF.
- What may be required
- A fresh, legible copy of the required document.
- Why it happens
- The application address differs from the supporting documents.
- How to avoid it
- Use the address exactly as it appears on the address proof.
- What may be required
- An address proof consistent with the application.
- Why it happens
- The authorised person's details do not match the submitted authorisation.
- How to avoid it
- Ensure the name, designation and contact match the authorisation letter.
- What may be required
- An authorisation letter on company letterhead.
- Why it happens
- The application was not fully verified.
- How to avoid it
- Complete both mobile OTP and the email verification link before it expires.
- What may be required
- Access to the registered mobile and email.
- Why it happens
- The proposed Header does not match the communication use case.
- How to avoid it
- Match the Header category to your actual message purpose.
- What may be required
- Business use-case details supporting the category.
- Why it happens
- Insufficient proof for the requested brand Header.
- How to avoid it
- Provide brand ownership or authorisation proof.
- What may be required
- Trademark, brand authorisation or ownership document.
- Why it happens
- The message wording does not match the selected template category.
- How to avoid it
- Align the wording and variables with the chosen category.
- What may be required
- A corrected template in the correct category.
- Why it happens
- The template uses unsupported or wrongly positioned variables.
- How to avoid it
- Use the approved variable format and positions.
- What may be required
- A corrected template following variable rules.
- Why it happens
- The approved Entity, Header or Template is not mapped correctly.
- How to avoid it
- Complete the Entity–Telemarketer–platform mapping.
- What may be required
- Mapping request details to Textspeed.
- Why it happens
- The final campaign contains extra wording, punctuation, links or variables.
- How to avoid it
- Send only content that matches the approved template.
- What may be required
- The approved template ID and matching content.
Submit DLT Support Request
Need help with DLT registration, Header approval or Template configuration? Submit details below, and our team will get in touch.
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DLT compliance — questions answered
How DLT registration works and how to resolve common compliance queries.
DLT (Distributed Ledger Technology) registration records your business as a Principal Entity on the TRAI-mandated registry used for commercial SMS in India. It links your entity, sender headers, message templates and consent records so operators can deliver compliant messages.
Any business, organisation, institution or eligible person that intends to send commercial SMS or applicable voice communication to customers through a registered telemarketer or communication provider.
New Registration creates your Entity's first DLT registration. Entity Enrolment connects an already-registered Entity ID with an additional supported operator portal.
An Entity already registered on one operator's platform may be able to enrol its existing Entity ID on another operator portal, subject to that operator's process.
Typically business registration proof (PAN, GST, incorporation), address proof, authorised-person identity and authorisation, and business/website details. The exact list varies by organisation type and operator, and Textspeed verifies it before submission.
OTP verification confirms that the authorised mobile number and registered email genuinely belong to the applicant, protecting the entity and the registration process.
The operator reviews the KYC. A payment link may be sent to the registered email or mobile, and after payment the application moves to DLT approval. Unclear documents may lead to clarification or rejection.
A payment link may be sent to the registered email or authorised mobile after KYC review. Timing depends on the operator, and payment does not by itself guarantee final approval.
Review the stated rejection reason, correct the information, and reinitiate or resubmit according to the portal instructions. Textspeed can help identify the reason and prepare the resubmission.
A Header (Sender ID) is the short identifier shown to recipients in place of a phone number. It must be registered against your approved Entity and used with the correct registered templates.
A Content Template is a pre-approved message format with fixed text and variables, mapped to a category and Header. Messages must match the approved template to be delivered.
No. Additional words, punctuation, URLs or variables can cause a mismatch and rejection. Register a new or amended template instead of altering an approved one at send time.
It is the required mapping between the Principal Entity, the registered Telemarketer, the communication provider and the operator so that messages can be processed through an authorised delivery chain.
Common causes are incomplete telemarketer mapping, content differing from the approved template, or a header–template category mismatch — even when each element is individually approved.
Textspeed provides guided assistance across registration, enrolment, header, template and mapping steps, and helps prepare and review your submissions. Operators make the final approval decisions.
No. Approval is decided by the operator based on the submitted information and current rules. Textspeed helps you prepare correctly to reduce avoidable rejection.
Timelines vary by operator, application completeness and review load, so we do not promise a fixed approval time. Accurate documents and correct categories are the best way to avoid delays.
Operator or portal charges may apply, such as a registration or processing fee, and these vary by operator. Any applicable charges are confirmed in the process, exclusive of GST unless stated.
No. You need an approved Entity, an approved Header and an approved Template mapped correctly before eligible messages can be delivered.
Share your reference details with the Textspeed DLT team using the support form, and we will help you check the current stage of your application.
Yes. Textspeed supports header and template registration across eligible SMS categories, subject to current DLT, operator and content-policy requirements.
